Handling Time (Business Days)
In-stock orders typically ship within 1–3 business days.
Delivery Time (Business Days)
From EU warehouse: 7–15 business days.
From China warehouse: 15–30 business days.
Important Shipping Information
- Weekends and holidays in the destination country may delay processing or delivery.
- Once the order has shipped, a shipping confirmation email will be sent to the email address associated with the order.
- The estimated delivery time displayed on cyrusher.ro is for reference only.
- Bikes and accessories may be shipped separately.
Shipping Countries and Regions
We currently ship to 38 countries and regions. You can check whether we ship to your destination by selecting your country in the website header or on the product detail page.
If your country or region is not listed, contact us at eu@cyrusher.com for a special shipping request.
Shipping Address and PayPal
If your payment is processed by PayPal, we ship only to the confirmed address provided by PayPal. Before paying, make sure your PayPal address matches the delivery address you want to use.
If we cannot ship to a selected country or region, we will inform you by email after purchase.
Street Legality
Please check the laws of your country, county and locality to ensure that you ride legally and safely. Laws and regulations vary considerably between countries and regions, so you are responsible for checking the rules that apply where you intend to use the product.
We are happy to assist with registering your e-bike when requested.
Transport damage and non-conforming products
The seller is responsible for damage to the product until delivery. If the product arrives damaged, defective or non-conforming, contact us as soon as possible. Photos of the packaging and product help document the issue, but their absence does not remove statutory rights. For non-conformity, the necessary repair, replacement and transport are provided free of charge to the consumer.
Seller and importer
STARCHASER SRL — CUI: 6491993; Nr. Reg. Com.: J1994001258384; EUID: ROONRC.J1994001258384. Address: Str. Regina Maria 7, Bl. C. 1, Sc. C, Ap. 6, Cod 240151. E-mail: itsistem@starchaser.ro. Phone: +40 728 106 020.
Importer: Cyrusher.eu.